INTRODUCTION
HummingBird Car Rental takes data privacy seriously. This privacy policy explains who we are, how we collect and use Personal Information, and how you can exercise your privacy rights. We are committed to safeguarding the privacy of our website visitors, registered users and subscribers.
We recommend that you read this privacy policy in full to ensure you are fully informed.
If you have any questions or concerns about our use of your Personal Information, then please contact us using the contact details provided in the Further Help section.
By using our website, subscribing to our newsletters and agreeing to this policy, you consent to our use of cookies and the data provided by you in accordance with the terms of this policy.
ABOUT US
HummingBird Car Rental located in Jamaica, West Indies, is a subsidiary of Bizjump Inc, located in New York, U.S.A. HummingBird Car Rental offers car rental services in Jamaica to citizens and visitors to the island for over 10 years. Our website enables customers to reserve vehicles, interact with us and offers insightful and entertaining information through our travel blog.
INFORMATION WE COLLECT
The Personal Information we may collect, store and use broadly fall into the following categories:
- Information we collect automatically: information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage)
- Information you provide to us: information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services. Signing up for a service such as a member registration or subscribing to our website email notifications and/or newsletters. Information that you send to us in order to obtain a quotation/information for rental services or any other inquiry. Information collected from the signing of a Contract. Any other information that you choose to send to us.
SOURCE OF THE INFORMATION WE COLLECT
The source of the personal information we collect includes, but not limited to;
Website/Page visits
Subscription forms
Registration Forms
Contact Forms
Rental Booking Form
Payment Portals
Chat Messages
Email Enquiries
Surveys
Social Media (Shares, Likes, Follow)
USING YOUR PERSONAL INFORMATION
Personal information submitted to us via this website or the company brand will be used for the purposes specified in this privacy policy or in relevant parts of the website (example: Newsletter Subscription, Member Registration, etc).
We may use your personal information to:
- administer the website;
- enforce compliance with our Terms of Use and applicable law, and to protect the rights and safety of customers and visitors, as well as our own.
- improve your browsing experience by personalizing the website;
- enable your use of the services available on the website;
- send you information about purchases made via the website and affiliated payment portals, and supply to you services purchased via the website;
- send statements and invoices to you, and refer to collect payments from you;
- also, send you general (non-marketing) commercial communications;
- send you email notifications which you have requested;
- enable accessibility to parts of our website that requires the use of credentials such as email address/username and password along.
- send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
- provide third parties with general statistical information about our users – but this information will not be used to identify any individual user deal with inquiries and complaints made by or about you relating to the website.
- Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the terms of use you grant to us.
Our newsletter subscription is handled through our email marketing service provider, MailChimp. You can review the MailChimp legal documents at https://mailchimp.com/legal/. Only information provided by you is captured by MailChimp through our subscription process. The use of such information is outlined in this Privacy Policy to which you can opt out of at any point.
All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at https://www.paypal.com/jm/webapps/mpp/ua/privacy-full. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with charge-backs, refunds, complaints and queries relating to such payments.
OTHER DISCLOSURES
HummingBird Car Rental cannot share customer information with employees without consent. HummingBird Car Rental cannot email customer data to others without informing and getting customer consent. We may disclose information about you to any of our employees, officers or agents insofar as reasonably necessary for the purposes as set out in this privacy policy. (Express, written consent will be obtained from our customers who are a part of the EEA )
In addition, we may disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
INTERNATIONAL DATA TRANSFERS
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate or our third party service providers operate, in order to enable us to use the information in accordance with this privacy policy.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. (Express, written consent will be obtained from our customers who are a part of the EEA ).
You expressly agree to such transfers of personal information.
SECURITY OF YOUR PERSONAL INFORMATION
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on secure (password- and firewall- protected) servers. All electronic financial transaction data associated with transactions you make on or in relation to our website will be encrypted using SSL technology provided by our payment service provider.
All financial records are stored and managed through our payment service provider.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except, of course, when you log in to the website).
Passwords are stored in encrypted format instead of plaintext.
POLICY AMENDMENTS
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We may from time to time also notify you of changes to our privacy policy by email.
YOUR RIGHTS
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
- Request access to your personal data;
- Request correction or deletion of your personal data;
- Object to our use and processing of your personal data;
- Request that we limit our use and processing of your personal data; and
- Request portability of your personal data.
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
All marketing emails are affixed with an option to opt out, indicated by “Unsubscribed.” If you receive emails not affixed with this option, it is therefore not part of our marketing strategy but are emails designed to provide you with the best quality service.
HOW LONG WE KEEP INFORMATION
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on Using your personal information–and we are not legally required to continue to keep it.
The information you input on our website for the purpose of subscribing to newsletters and to become a registered member are kept indefinitely or until you request or through the provided methods, choose to delete, unregister or unsubscribe.
The information you input for the purpose of booking a vehicle is kept until all matters related to the rental process is completed. Basic information such as name and email addresses are retained in order to log persons as customers and is bound by the above section entitled “Your Rights.”
THIRD PARTY WEBSITES
This website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
UPDATING PERSONAL INFORMATION
Please let us know, by email or through the services provided, if the personal information which we hold about you needs to be corrected or updated.
COOKIES
WHAT ARE COOKIES?
Cookies are very small text files which store very small amounts of information. They are used to remember settings and preferences between visits to the site, as well as information between different pages on the same site.
For security reasons, cookies can only be read by the site that set them. We have no access to cookies set on your computer by, for example, Google, Yahoo, Microsoft or any other website on the internet. However, through the use of third-party cookies, it is possible for sites to collect information about visitors to other sites. For example, online advertisers may use third party cookies to anonymously track an individual’s visits to sites on the web.
More information about how we allow third party cookies on our sites is given below.
To find out more about cookies in general, you might find the following link useful: Wikipedia: HTTP Cookies.
HOW DO WE USE COOKIES?
Currently, there are four types of cookies that may be generated as you browse our site: session cookies, preference cookies, analytics cookies and third-party cookies.
1. Session Cookies
As you move through the site, various pieces of information need to be stored in order for the site to function properly. For example, if you perform a search, the search terms you use will be remembered so that you can change them later. If you log in, we will remember which account you logged in with. If you place items in your shopping cart, we will remember those items so you can check them out later.
This information is stored in a database and is referred to as a session. We set one cookie to keep track of which session you are using. Old session data is automatically deleted from our databases multiple times a day, so we do not store this information long-term.
In addition to the session cookie, we sometimes set a cookie to check if we can set cookies on your computer. This is done for diagnostic purposes. We use this information to help solve any problems you may have encountered.
How do I control session cookies?
You can use your browser settings to control whether or not we set session cookies. More information on your browser settings is provided at the bottom of this page.
Please be aware that cookies are critical to the working of the site. If you choose to disable cookies from this site, you will not be able to log in and the functionality of the site will be greatly reduced.
2. Preference Cookies
Currently ,we only set one type of preference cookie. It is set if you manually switch between mobile or desktop versions (e.g. view the desktop version of the site when on a mobile phone). Your choice will be stored in a cookie.
How do I control preference cookies?
These cookies are set as a direct result of your choice, and function solely as indicators of what that choice was. We do not believe they pose any risk to your privacy. However, you can always use your browser settings to control whether or not our site can set cookies on your computer.
Please be aware that cookies are critical to the working of the site. If you choose to disable cookies from this site, you will not be able to log in and the functionality of the site will be greatly reduced.
3. Analytics Cookies
In order to monitor how our sites are performing, we collect data about page visits. This information is completely anonymous — we cannot determine who it came from. When we use this data, we look at numbers of visitors overall rather than individual visits.
Analytics information is used in reports and to improve our site. For example, we have used analytics data to add, remove or change features of the site based on how popular they are with users.
We track, for example:
- the numbers of visitors to individual pages;
- when pages were visited;
- how long users stayed on the page;
- the page they came from;
- technical data about the device being used to browse the site (such as browser and operating system version, and display size) — we use this data to ensure that the technology our site uses is appropriate for the majority of our users, and how best to display the site for users who have less capable browsers.
More information about analytics cookies
We use Google to provide our analytics data. You can read more about how Google Analytics treats your data at: Google: Safeguarding your data.
You can also read Google’s full privacy policy.
How do I control analytics cookies?
Google provides a tool to opt-out of Google Analytics. This is available for all modern browsers in the form of a browser plugin.
Additionally, you can control how cookies are set using your browser settings. See below for more information.
4. Third party cookies
We use a trusted third party plugin to communicate with you on our website. We also use other trusted third party plugins to help monitor and improve our services to you. These plugins often use cookies to accomplish their objectives.
We do not have access to, or control over, these third party cookies; nor can we view the data held by these third-party plugins.
CONTROLLING COOKIES WITHIN YOUR BROWSER
A browser is a program you use to view web pages. Your browser allows you to control what cookies are set on your computer, and how long they are stored. You may have more than one browser installed on your computer. In this case, you will need to change the settings for each browser you use.
Browser help pages relating to cookie settings
Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
- Internet Explorer
- Google Chrome
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Android Browser
- Opera
- Opera Mobile
For other browsers, please consult the documentation that your browser manufacturer provides.
FURTHER HELP
If you still have any concerns relating to our use of cookies, please contact us at info@hbcarrental.com.