Sorry, but for now no more handshakes or hugs!
As we look forward to getting past the worst of the COVID-19 outbreak, Hummingbird Car rental (HBC) has made several changes to our operations. The most radical changes have been in the following areas of cleaning vehicles and in-person interactions with customers:
- Cleaning vehicles —in addition to our normal cleaning procedures, virus-killing disinfectant will be used in all areas of the rental vehicle. Special care will be taken to thoroughly clean high touch areas such as door handles, steering, and radio.
- In-person interactions— Luckily, our business model is already based primarily on delivering vehicles to customers. So, social distancing should be easier than it would be for customers coming to our offices. For vehicle-delivery interactions, our field representatives will wear masks and gloves. They will perform the final disinfection of internal areas and door handles before vehicles are handed over to customers. Inline, with social distancing recommendations, our reps will place all documentations needed to be signed on the car bonnet, for customers to check the vehicle and sign themselves.
We ask for your patience and understanding with this new rental policy. The safety of our customers and representatives is of paramount importance to HBC. This policy will continue until we get rid of this COVID-19 scourge.
Finally, we are proud of Jamaica’s response to this outbreak. Not only did the government moved quickly to manage this crisis, but also with a few exceptions Jamaicans have been generally cooperative with the new safety regulations. We pray that even though community spread has begun, Jamaica will continue to be among the countries with low infection and mortality rates. Also, we send a special prayer for members of the diaspora that has been affected
Clinton Daley, CEO & Founder